April 11, 2006
Dell capitulates
Of course it only took about 30 blogposts all over the b'sphere, a couple of mentions by the big dogs and (what probably did it) a threatened lawsuit.
Dell was wrong. But they evidently made it good when Dana backed them into a corner. Between my own Dell horror story, and this one, don't ever by a freaking Dell. I won't do it again.
Congratulations, sister. You beat them down. And double-check the length of the warranty. If it's a completely new box you should have a new warranty...
Comments
They didn't give me a new warranty. They only applied the balance of my extended warranty.
Posted by: Dana at April 12, 2006 10:27 AM
