April 11, 2006

Dell capitulates

Of course it only took about 30 blogposts all over the b'sphere, a couple of mentions by the big dogs and (what probably did it) a threatened lawsuit.

Dell was wrong.  But they evidently made it good when Dana backed them into a corner.  Between my own Dell horror story, and this one, don't ever by a freaking Dell.  I won't do it again.

Congratulations, sister.  You beat them down.  And double-check the length of the warranty.  If it's a completely new box you should have a new warranty...

Posted by caltechgirl at April 11, 2006 09:59 PM | TrackBack

They didn't give me a new warranty. They only applied the balance of my extended warranty.

Posted by: Dana at April 12, 2006 10:27 AM