October 20, 2005

Yay!!!

Our wayward laptop is home!!!

Yesterday I came home too a doorhanger note that said, "Sorry, we tried but you weren't here". So I signed the bottom, saying yes, leave it anyway.

I came home early to wait for it, but it was here already! Yay!

According to the paperwork they sent back with it, they had to replace the mother board and the CPU, and they will replace the AC adapter (which works fine, but looks pretty chewed), but the adapter is on back order and they'll ship it separately, so they sent the old one back. So I'm plugged in and running just fine. Picked up the internet right away and we're good to go.

That was so worth what we spent. I'd heard horror stories of Dell's repair services, but they were nothing but pleasant and efficient once we got the computer to them. Two week turnaround, including ground shipping via DHL both ways. Not bad.

Yay!!!!

Posted by caltechgirl at October 20, 2005 02:01 PM | TrackBack
Comments

Good news about the laptop - but bad news about the hockey!

An appropriate pic can be found here: www.mapleleafs.com

Tehehe!

Posted by: Tilesey at October 21, 2005 12:49 AM